Connect planning, field activity, materials, customer context and financial processes around one service flow.
SALES & CRM · PLANNING · SERVICE & FIELD OPERATIONS · INVENTORY & LOGISTICS · FINANCE
Explore how a single service case can move through a structured operational flow, with relevant LAPS products supporting different parts of the process.
Select a stage to explore the service case.
Sales & CRM holds the customer context a service request starts from.
A field services solution can combine relevant LAPS products around the service case, connecting different business areas without presenting them as isolated applications.
The solution is configured around the company's actual service delivery process, connecting the relevant products and workflows according to the required scope.